Why Teams Keep Talking About Trainual

If you have ever hit the how-do-we-train-new-people wall, you know the pain: scattered docs, ad-hoc shadowing, and that one veteran employee who holds the keys to half your processes. Trainual steps in as a living business playbook. It gives small and midsize companies one hub to document every standard operating procedure (SOP), assign bite-size training, and track who actually finished it. In short, it turns tribal knowledge into searchable, trackable know-how.

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The Stand-Out Features

Below are the headline capabilities that make Trainual more than another wiki.

AI-Assisted Documentation

Writing SOPs from a blank page is brutal. Trainual’s built-in AI tools—Smart Outline and Compose—generate suggested topics, starter steps, even quizzes from a simple title prompt. Ask, for example, for a “Purchase Order Process” and the platform drafts a multi-step outline you can tweak in minutes. That same AI powers natural-language search, so employees can type a real question (“How do I request PTO?”) and get an instant, cited answer. 

Interactive Testing & Tracking

A course is only as good as its follow-through. Each Trainual subject can include multiple-choice or open-ended quizzes, mandatory e-signatures, and auto-reminders. Managers see completion stats at a glance and can export reports for audits or client proof. 

Org Chart & Role Builder

Scaling means shifting responsibilities fast. The drag-and-drop org chart pairs with a role-responsibility builder so you can map who owns what, then link every duty to the exact training content that explains it. When someone changes seats, you simply re-assign the role and their training path updates automatically. 

Mobile & Chrome Extension Access

Need the steps while standing on a job site or inside a checkout screen? The iOS/Android apps and the Chrome extension surface contextual help right where work happens. Link any Trainual step to a specific URL and the purple icon pops open the instructions beside the page. Mobile learning, minus the hunting. 

Integrations & Automation

Trainual plugs into popular HRIS platforms like Gusto, BambooHR, and Zenefits. New hires are added automatically, assigned to the correct groups, and greeted with their onboarding checklist—no duplicate data entry. Zapier and open API options let you push completion data to virtually any other system. 

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Pricing

Trainual moved from “Small / Medium / Growth” seat bands to four scalable tiers, all billed annually and starting with 10 seats:
Core – $249 per month, $3 per extra seat.
Pro – $319 per month, $4 per extra seat.
Premium – $399 per month, $5 per extra seat.
Enterprise – Talk to sales for custom pricing and advanced support.
All plans require a one-time implementation fee (currently $1,000) that pairs you with a rollout specialist. Optional add-ons include a 390-course compliance library, custom domains, unlimited e-signatures, and the Trainual+ power-user bundle. 

Is It Worth It?

If you have fewer than 25 employees and tight margins, $249 per month can feel steep. But compare that to the hidden cost of seat-of-the-pants onboarding: lost productivity, duplicate mistakes, and the “ask Sam” bottleneck. For companies growing past founder-led training, the math often works out quickly.

FAQ

How long does it take to implement Trainual?

Most teams launch within 4–6 weeks, aided by the mandatory implementation program that handles migration, setup, and stakeholder coaching.

Does Trainual integrate with my HRIS?

Yes. Out-of-the-box connectors cover major HR and payroll tools, plus Zapier and webhook options for everything else.

Is my data secure in Trainual?

Data is encrypted in transit and at rest, hosted on Google Cloud, and backed by SOC 2 Type 2 certification. Single sign-on via Okta or Microsoft Entra is available on all tiers.

Can I try Trainual before committing?

You can book a live demo for a hands-on tour. The company currently does not offer a public free tier, but annual subscriptions can be paused for up to three months at a reduced rate if you need breathing room.

Final Take

Trainual is not the cheapest knowledge platform, but it packs the structure of an LMS with the flexibility of a collaborative wiki. If you are serious about scalability and compliance, and you want teammates to find answers without pinging Slack every ten minutes, this playbook platform earns a solid spot on your short list.