What is Quo?

Quo provides AI-powered business phone service that answers calls, takes messages, schedules appointments, and handles customer inquiries automatically. Instead of missed calls going to voicemail, Quo's AI engages callers naturally, gathering information and taking action.

For small businesses missing calls because staff can't always answer, Quo provides 24/7 phone coverage without hiring receptionists or call center staff.

Key Features

AI Call Answering

Natural-sounding AI answers calls when you can't. The AI engages callers in conversation, understands their needs, and takes appropriate action. No robotic "press 1" menus—actual conversation.

Message Taking

When calls need human follow-up, the AI takes detailed messages. Capture caller information, reason for calling, and urgency. Messages deliver via app, email, or text.

Appointment Scheduling

AI schedules appointments by checking calendar availability and booking directly. Callers get immediate scheduling without waiting for callbacks. Calendar integration keeps appointments organized.

Call Forwarding

Route important calls to you or team members. Set rules for which calls to handle via AI and which to forward. Control accessibility without missing important contacts.

Business Hours

Configure when AI handles calls versus when calls ring through normally. After-hours coverage ensures callers always reach someone—even if that someone is AI.

Customization

Train the AI on your business—services, pricing, FAQs, and how to handle common scenarios. Personalization makes AI responses relevant and accurate for your specific business.

Pricing

Quo offers subscription plans based on features and usage. Pricing typically includes core AI answering with additional charges for high call volumes. Contact Quo for current pricing specific to your expected usage.

Compare against costs of missed calls, hiring reception staff, or traditional answering services.

Who Uses Quo?

Service businesses—contractors, salons, clinics—that can't always answer phones use Quo to capture every inquiry. Missed calls mean missed revenue; Quo ensures connection.

Solo professionals need phone coverage without staff. Quo provides receptionist functionality at a fraction of hiring cost.

Small businesses with limited office staff use Quo for overflow and after-hours coverage. Never miss a customer call regardless of staffing levels.

Appointment-based businesses leverage AI scheduling to book customers automatically without phone tag.

Integrations

Quo integrates with calendar applications for scheduling—Google Calendar, Outlook, and others. CRM integrations log calls and messages. Notification integrations deliver alerts through preferred channels.

Quo vs Competitors

Quo vs Traditional Answering Services

Human answering services provide personal touch but cost more and have limited availability. Quo offers 24/7 coverage at lower cost. Traditional services for premium clients; Quo for cost-effective coverage.

Quo vs Ruby Receptionists

Ruby combines human receptionists with technology. Quo uses AI exclusively. Ruby for human preference; Quo for AI efficiency.

Quo vs Voicemail

Voicemail loses callers who won't leave messages—estimated 80%+ of callers hang up. Quo engages callers immediately, capturing leads voicemail misses.

Pros and Cons

Pros

• 24/7 call coverage without staffing
• Natural-sounding AI conversations
• Direct appointment scheduling
• Lower cost than human services
• Customizable to your business

Cons

• AI may struggle with complex scenarios
• Some callers prefer human interaction
• Setup requires training the AI
• Quality depends on customization effort

Frequently Asked Questions

Do callers know they're talking to AI?

The AI sounds natural, but callers may recognize it as AI. Transparency about AI use varies by preference and regulation. Many callers accept AI for efficient service.

What if the AI can't help?

Configure fallback options—transfer to human, take message, or schedule callback. AI handles routine inquiries; complex situations escalate appropriately.

How do I train the AI?

Provide business information, common questions and answers, and handling preferences. The AI learns your business context to respond appropriately.

Can I use my existing phone number?

Yes, Quo supports number porting and forwarding. Keep your existing business number while adding AI capabilities.

Final Verdict

Quo reimagines business phone service with AI that engages callers rather than deflecting them to voicemail. For small businesses losing opportunities to missed calls, Quo provides always-available phone coverage.

The AI approach won't suit every situation, but for routine inquiries, message taking, and appointment scheduling, Quo delivers cost-effective coverage that ensures every caller connects.

Rating: 4.1/5