What is Connecteam?

Connecteam is built specifically for businesses with deskless workforces—the retail employees, field technicians, healthcare workers, and construction crews who don't sit at desks all day. The platform combines employee scheduling, time tracking, communication, training, and task management into a mobile-first app that works wherever your team does.

For managers struggling with paper timesheets, scattered WhatsApp groups, and disconnected scheduling systems, Connecteam consolidates everything into one platform accessible from any smartphone. The result is better communication, reduced administrative overhead, and engaged frontline employees.

Key Features

Employee Scheduling

Build schedules in minutes with drag-and-drop simplicity. Set recurring shifts, manage availability, handle shift swapping, and publish schedules that employees receive instantly on their phones. Auto-scheduling fills shifts based on qualifications, availability, and labor laws.

Time Clock

GPS-enabled time tracking ensures employees clock in from designated locations. Geofencing prevents buddy punching and time theft. Employees clock in with one tap, managers see real-time attendance, and payroll exports eliminate manual timesheet processing.

Team Communication

Replace cluttered group chats with organized communication channels. Send targeted announcements, conduct surveys, share updates, and enable team chat—all within the same app where schedules and tasks live. Ensure frontline workers receive important information.

Task Management

Assign tasks to individuals or teams with checklists, photos, and deadlines. Monitor completion in real-time, receive notifications when tasks finish, and maintain digital records. Perfect for daily checklists, safety inspections, and operational procedures.

Training & Onboarding

Create mobile-friendly training courses with videos, quizzes, and documents. Track completion rates and knowledge retention. Onboard new employees efficiently with structured learning paths they complete on their phones.

Forms & Checklists

Digitize paper forms for inspections, reports, and documentation. Custom forms with signatures, photos, and GPS stamps create audit trails. Automate form submission to relevant stakeholders.

Pricing

Connecteam offers a free plan for up to 10 users with most features included—genuinely useful for small teams testing the platform. The Basic plan starts at $29/month for the first 30 users, then $0.50/user beyond that. Advanced at $49/month adds GPS tracking, auto-scheduling, and advanced reporting. Expert at $99/month includes multi-branch management and API access.

The per-user pricing beyond 30 users makes Connecteam affordable even for larger workforces.

Who Uses Connecteam?

Retail chains schedule staff across multiple locations, track hours accurately, and communicate promotions and policy updates instantly. Restaurant groups manage server schedules, daily prep checklists, and food safety documentation.

Field service companies dispatch technicians, track job completion, and collect customer signatures. Construction firms manage crews across job sites with GPS attendance and safety checklists.

Healthcare facilities schedule shifts around patient needs, ensure certification compliance through training modules, and maintain documentation for regulatory requirements.

Cleaning and security services coordinate large mobile workforces, verify on-site attendance, and document completed work with timestamped photos.

Integrations

Connecteam exports timesheets to payroll systems including QuickBooks, Gusto, and Xero. Calendar sync works with Google Calendar and Outlook. Zapier connects Connecteam to thousands of additional apps. API access enables custom integrations for enterprise needs.

Connecteam vs Competitors

Connecteam vs When I Work

When I Work focuses specifically on scheduling and time tracking. Connecteam provides broader functionality including communication, training, and task management. For scheduling-only needs, When I Work suffices; for comprehensive workforce management, Connecteam offers more value.

Connecteam vs Deputy

Deputy offers strong scheduling and time attendance with similar features. Connecteam differentiates with communication tools, training capabilities, and forms/checklists. Both serve deskless workforces well; Connecteam provides more operational features.

Connecteam vs Homebase

Homebase targets small businesses with free scheduling and time tracking. Connecteam scales better for growing organizations and offers richer functionality. Start with Homebase for simplicity; graduate to Connecteam for comprehensive needs.

Pros and Cons

Pros

• Comprehensive feature set in one platform
• Generous free tier for small teams
• Mobile-first design for deskless workers
• GPS time tracking reduces time theft
• Built-in training and communication tools
• Affordable per-user pricing at scale

Cons

• Feature depth requires learning investment
• Some advanced features require higher tiers
• Desktop interface less intuitive than mobile
• Limited integrations compared to specialized tools

Frequently Asked Questions

Does Connecteam work offline?

Core features like viewing schedules and completing forms work offline. Data syncs when connectivity returns. Time clock requires connection for GPS verification but queues punches during brief outages.

Can employees use personal phones?

Yes, the mobile app works on personal iOS and Android devices. No company-issued phones required. The app is free for employees to download and use.

How accurate is GPS time tracking?

GPS accuracy depends on device capabilities, typically within 10-30 meters. Geofences can be adjusted for job sites of different sizes. The system handles brief GPS dropouts gracefully.

Is Connecteam compliant with labor laws?

The platform includes features for overtime alerts, break enforcement, and scheduling compliance. Specific compliance depends on your configuration and jurisdiction. Consult labor law requirements for your locations.

Final Verdict

Connecteam addresses the unique challenges of managing deskless workforces comprehensively. By combining scheduling, time tracking, communication, training, and task management in one mobile-first platform, it eliminates the fragmentation that plagues frontline operations.

The generous free tier and affordable scaling make Connecteam accessible to businesses of all sizes. For any organization managing employees who don't work at desks, Connecteam deserves serious evaluation.

Rating: 4.5/5